Apple has launched a replacement program for the graphics card in some mid–2011 iMac configurations, reports 9to5Mac. According to a note sent to Apple Support employees, the AMD Radeon HD 6970 video cards in some 27-inch May 2011 iMacs have experienced issues, causing them to fail.


Apple has determined that some AMD Radeon HD 6970M video cards used in 27-inch iMac computers with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors may fail, causing the computer’s display to appear distorted, white or blue with vertical lines, or to turn black. iMac computers with affected video cards were sold between May 2011 and October 2012.

The affected iMacs contain serial numbers with the last four characters of DHJQ, DHJW, DL8Q, DNGH, DNJ9, DMW8, DPM1, DPM2, DPNV, DNY0, DRVP, DY6F, or F610. The errors have been previously noted on both the MacRumors forums and the Apple Support forums.

Apple will replace the graphics card of affected iMacs with the aforementioned serial numbers at no cost for up to three years from the date that the computer was purchased, which makes early adopters eligible until May 2014.

Replacements can be initiated through AppleCare, the Genius Bar, or Apple Authorized Resellers and iMac users that paid to have the graphics card replaced are also eligible for a refund.

“Apple….it just works”

This is about as old and annoying as “safari feels snappier”

They’re computer components, they have a 100% fail rate. Get over it and try to understand what that statement is really trying to say…

“Apple….it just works”

More so than the alternative.

Yeah it’s Apple’s fault these video cards are defective..

Shut up

Yes, it’s Apple’s fault.

They chose to use a supplier that gave them defective parts.

That makes it Apple’s problem. 100% Apple’s problem.

Imagine the alternative. Apple could put in whatever cheap crap they want, and when it fails Apple says “not our problem – contact Wtdhell at for a replacement”.

Do you really want to pay the “Apple tax” and be treated like that?

And “shut up” is very rude.

Yeah it’s Apple’s fault these video cards are defective..

Shut up

Hell yes it’s Apple’s fault. Apple is the one selling it. Apple is the one making money off it. Just because the graphic chip is not Apple in house made, doesn’t make them off the hook. Apple chose the component and sell it. Why it’s not their fault?

In the end Apple is responsible for the recall and that’s what exactly they’re doing. Why? Because it’s Apple’s fault.

So YOU shut up …

Well, I fall into that category. I have had some strange flickering issues with my model.

I’ll setup an appointment and see what happens.

While I’m there I’ll pick up the new 3TB Time Capsule 🙂

Maybe there’s hope for us Macbook Pro 2011 owners in that case…

2011 MacBook Pro and Discrete Graphics Card (

Tons of people having graphic card failures that require fixing or full on replacements…

People who brought 24 inch iMac in the past also had graphic card issue. What the ******? Even thu warranty had expired, there’s discussion about the issue. Apple did nothing about it. I am a bit disappoint with this.

Heaty components and very compact build structure don’t mix well in many cases.
Laptops are faultier than desktops as well for a reason.

Glassed Silver:mac

Nope, blame lead-free solder.

They should replace also the Mid-2009 17″ MBP logic board, because it has defective NVIDIA 9600M GT. I’ve one of these models.

See also:

The 8800 GS card in the 2008 iMacs is also defective, mine in addition to many other peoples failed (of course just after the warranty ran out) and bricked a $ 2,000+ machine. I still have it sitting in a closet, waiting for my recall repair notice, which will obviously never come. Seems now to be more than mere “sometimes parts fail”, but a clear and recurring pattern of defective iMac GPU cards.

It’s not screen burn. It’s like the led is melting from behind. Replaced it once already.

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